Last Updated: January 1, 2025
1. Introduction
Welcome to Careworld. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: first name, last name, username or similar identifier
- Contact Data: billing address, delivery address, email address, telephone numbers
- Financial Data: bank account and payment card details
- Transaction Data: details about payments to and from you and other details of products you have purchased from us
- Technical Data: internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform
- Profile Data: your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses
- Usage Data: information about how you use our website, products and services
- Marketing and Communications Data: your preferences in receiving marketing from us and our third parties and your communication preferences
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To register you as a new customer
- To process and deliver your order including managing payments, fees and charges
- To manage our relationship with you including notifying you about changes to our terms or privacy policy
- To enable you to complete a survey
- To administer and protect our business and this website
- To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
- To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
- To make suggestions and recommendations to you about goods or services that may be of interest to you
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Right to withdraw consent
7. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
8. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: privacy@careworld.pk
Phone: +92 344 4416112
Address: Islamabad